Like any other live-service title, the launch of Disney Dreamlight Valley has been a troubled one as the game is performing poorly on the PlayStation platform. Meanwhile, many Xbox players cannot get the Cloud Account code screen or verification mail to finalize the Cloud Account creation to redeem Founder’s Pack and other rewards. In this guide, we will share details on how to fix the no code screen and verification mail issue in Disney Dreamlight Valley.

Related | How to Create a Cloud Account in Disney Dreamlight Valley

How to Fix No Code Screen and Verification Mail Issue in Disney Dreamlight Valley

Image Credit – Hritwik

At the time of writing this article, Gameloft has addressed the Cloud Account issues via the Disney Dreamlight Valley official Twitter handle and official support channels. They are working on a fix. 

Until then, players who by mistake backed out of the Code Screen or who aren’t getting Verification Mail to finalize the Cloud Account creation process can wait and enjoy the game. 

Related | Complete List of Disney Franchise Characters in Disney Dreamlight Valley Teaser

If you are not getting the verification mail, check your email’s Spam and other folders. Refresh them, and if you are still not getting the verification mail, you might be one of the affected users. So the only fix is to wait till Gameloft launches a patch or a workaround to fix the issue.

As per Gameloft, the Cloud Account creation is facing an issue because of the high number of players trying to create the account simultaneously. It is not the first time that something like this is happening at the launch of a live-service game, and we have already seen server and account-related issues with past live-service launches. 

Related | How to Increase FPS in Disney Dreamlight Valley

We are pointing it out because most of these issues are fixed within the first week of the launch. So, players need not worry. In any case, we will update this article when there is any new update regarding the Cloud Account creation issue of Disney Dreamlight Valley. 

Disney Dreamlight Valley is available on the PlayStation, PC, Xbox, Nintendo Switch, and macOS platforms. 

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How to Fix No Code Screen and Verification Mail Issue in Disney Dreamlight Valley


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