How to take a picture in Genshin Impact
Image Credit - Hritwik, miHoYo

A player has many reasons to delete a Genshin Impact account. Whether a player simply wants to reroll in Genshin Impact without using multiple email id’s or he/she has many accounts and want to delete the unused ones, or by mistake, he/she linked a wrong account, and that is creating a problem with cross-platform between mobile and pc.

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As we mentioned earlier, there are many reasons to delete a Genshin Impact account. However, the game doesn’t support any such direct features where players can tap or click to delete an account. But, you don’t have to worry as there is a way to delete a Genshin Impact account, and, today we are going to talk about that.

Deleting an account in Genshin Impact

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To delete an account in Genshin Impact, players have to email the miHoYo’s team using these two email id’s [email protected] and [email protected] and request them to delete your Genshin Impact account.

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Make sure you mention your email using which your account is made. And if you use Facebook or any such other social platform to make a Genshin Impact account, do mention that in the composed mail.

Here is a basic email structure for deleting a Genshin Impact account.

Email Recipients – [email protected], [email protected]

Email Sub – Request to delete my Genshin Impact account.

Email Body


I created a Genshin Impact account that I no longer use. So, I request to delete my account.



Once you send the email, the team will contact you within 24 hours and they will delete your Genshin Impact account in the end.

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Genshin Impact is a free to play gacha-based role-playing game currently available on PC, PS4, Android, and iOS.

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