
Free Fire players often encounter transaction errors, bugs, and glitches that hinder their experience during gameplay. In order to resolve such issues, Garena, the developers of the game, have set up a report centre through which players can contact their customer support.
Additionally, sometimes players are punished with a false ban, or the account is temporarily disabled. In such a case, Free Fire gamers can appeal their ban to Free Fire Report Center to retain their banned account.
Related: How to change server/region in Free Fire
Here’s how one can contact Free Fire customer support to get their issues resolved.
Steps to contact Free Fire Report Center
Step 1: Visit Free Fire help center by clicking here.
Step 2: Click on the Submit Request button located on the top right corner of the home page.

Step 3: Select your Region on the next page.
Step 4: Enter your details in the given form including Free Fire ID, E-Mail address, Issue Type etc.

Step 5: Next, check the Agree to Privacy Policy option in the bottom.
Step 6: Finally, hit the Submit button after confirming all the details.

After lodging a complaint, you will receive a confirmation mail within a few hours. If the request is properly submitted, the Garena report center will resolve the issue within 48 hours.
Besides this, we strongly recommend everyone to link their Guest account to Facebook ID. This is because it’s next to impossible to recover a Free Fire account that is not linked with any social media service. In this situation, even customer support might not assist you in recovering the lost account.
Related: How to download Garena Free Fire on PC
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50 Comments
Garena Free Fire Report Center: How to retain banned account?
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Dimone 1140
Your player
Gudul1704494
I have bought 100 diamond ek times in this game out of which balance has also been deducted from my bank account but diamond is not received yet
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Please unban my id.
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Facebook Thansfar
Sar meri ID khol do meri ID band ho chuki hai
Dear Garina,
I have been playing Free fire for the last 3 years. My account has been suspended. I’m sorry if your rules of conduct were intentionally or unintentionally violated by me.
NAME – SK LUCK
LV – 65
ID -478513527
This is my humble to the Garena team to lift therequest ban on my account
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Op Gamer
Retweeted your reply
I did nothing wrong and I’m sure I followed your rules of conduct and you suspended my account for no valid reason. Please return my account as soon as possible.
My character ID. (779891784
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7668945035.col
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HELLO
DEAR GARENA TEAM
MY FREE FIRE ID IS BAN YESTERDAY AM JUST USING BRD PARTY APP FOR HEADSHOT FOR FUN I DIDN’T KNOW IT IS THE REASON OF ID BAN 1 APOLOGISE TO GARENA AND I PROMISE IT WILL NEVER HAPPENED AGAIN IN FUTURE AEEE 1 AM SORRY 1 BREAK THE POLICY AND REGULATIONS 1 AM REALLY SORRY PLEASE GARENA TEAM I AM WAITING YOUR REPLY
uid – 1800203924
Level – 69
Game Name – GMP Sanat tm
Used of character – Skyler in my game
please recover my id please
in game name TR SUVO
my uid -484704333
level -70
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Uid 928124584
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Hello,
TEAM FREE FIRE INDIA,
My ID Was suspended When I Was Playing The Game,I Haven’t Done
Anything Wrong And I Am Sure That I Have Followed Your Rules Oof
ConductAnd I Am Sure That By Mistake You Have Suspended My
Account For No Valid Reason, you can check my KD, headshot rate
I’m a normal player, please check once my account.
This is my Humble Request to Free Fire Team To Unban My Account.
Player Name Sm
ID
928124584
I can’t top up my ID well. Please have some bundles in my mailbox and some songs in my ID.I can’t do good news. I play with the girl if the membership girls offer sweet dreams.I play with girl characters in my inbox some diamonds and some song sk and some girls bundle gift me please my request remains.my id name riya gaming
My UID_ 1966930002
Hello,
TEAM FREE FIRE INDIA,
My ID Was suspended When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I have Followed Your Rules Of
Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This Si My Humble Request to Free Fire Team to Unban My Account.
Playar Name:-Night Gaming
ID:-2509333078
Recover my Facebook account please help me sir you my friend
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Hello,
TEAM FREE FIRE INDIA,
My ID Was suspended When I Was Playing The Game,I Haven’t Done
Anything Wrong And I Am Sure That I Have Followed Your Rules Oof
ConductAnd I Am Sure That By Mistake You Have Suspended My
Account For No Valid Reason, you can check my KD, headshot rate
I’m a normal player, please check once my account.
This is my Humble Request to Free Fire Team To Unban My Account.
Player Name,~Mood√off*
ID
2256299738
Hello,
TEAM FREE FIRE INDIA,
My ID Was suspended When I Was Playing The Game,I Haven’t Done
Anything Wrong And I Am Sure That I Have Followed Your Rules Oof
ConductAnd I Am Sure That By Mistake You Have Suspended My
Account For No Valid Reason, you can check my KD, headshot rate
I’m a normal player, please check once my account.
This is my Humble Request to Free Fire Team To Unban My Account.
Player Name(~Mood√√off*2)
ID
2256299738
Please help me garena free free mya akaund bene
Hello,
TEAM FREE FIRE INDIA,
My ID Was suspended When I Was Playing The Game,I Haven’t Done
Anything Wrong And I Am Sure That I Have Followed Your Rules Oof
ConductAnd I Am Sure That By Mistake You Have Suspended My
Account For No Valid Reason, you can check my KD, headshot rate
I’m a normal player, please check once my account.
This is my Humble Request to Free Fire Team To Unban My Account.
Player Name(꧁༺RJSunil༻꧂)
ID.1596797153
Dear team freefire
I have been playing freefire for a long time n my account has been banned in sorry I have break the rule n please unbanned my accaount
My free fire account is nit opening I don’t know what happened. I think there are aimbot script no drag auto headshot file on my account. Please solve my account problem. And please return my account I hope my account is unband Thank you Game uid -998724201
My free fire account is nit opening I don’t know what happened. I think there are aimbot script no drag auto headshot file on my account. Please solve my account problem. And please return my account I hope my account is unband Thank you Game uid -998724201
Re: Hello Dear Garena free fire team,? Sir, don’t suspend my account, I made a mistake, there will be no mistake again and I will follow all the rules…
My uid 795584456
My game name GP केला खाले
Thank you so much.
Hello Dear Garena free fire team,? Sir, don’t suspend my account, I made a mistake, there will be no mistake again and I will follow all the rules…
My uid 795584456
Hello ser meri id susband ho gyi h mene glti ki thi pliz maf kr do or meri id ritan kr do ya mana jitne pase us pe lgae the vo vaps kr do nhi to me jinhi pauga my uid 2361190560
HELLO
DEAR GARENA TEAM
MY FREE FIRE ID IS BAN YESTERDAY AM JUST USING BRD PARTY APP FOR HEADSHOT FOR FUN I DIDN’T KNOW IT IS THE REASON OF ID BAN 1 APOLOGISE TO GARENA AND I PROMISE IT WILL NEVER HAPPENED AGAIN IN FUTURE AEEE 1 AM SORRY 1 BREAK THE POLICY AND REGULATIONS 1 AM REALLY SORRY PLEASE GARENA TEAM I AM WAITING YOUR REPLY
uid – 2520479638
Level – 65
Game Name – GMP Sanat tm
Used of character – Skyler in my game
HELLO SIR PLEASE MERA ID UNBAN KAR DO SIR NO HACK USE SIR GALETA SA HACK VERSION MA LOING HO GAYE TH SIR PLEASE UNBAN KAR DO SIR SUSPENDED UID 416764591
Cheating for garena ff don’t not use this application
Cheating for garena ff don’t not use this application not my account until ban really promise
Please mera id india sarvar kardo
679489774 please
Please help me kardo mera id india sarvar me please
679489774
Mera ID galti se Indonesia server mein Chala Gaya please mujhe India mein bhej dijiye Uid 5429217597
Freefire dimond bajo na my I’d number 2898144986