Tower of Fantasy Vera Ver. 2.0 update is finally live after an extended maintenance period exceeding the developers’ expectations. And at this point, this has become a new trend. With any new update, we get new issues. And Tower of Fantasy is no exception. Many Tower of Fantasy players are facing the “DX12 is not supported on your system” error among the myriad problems. 

Related | Tower of Fantasy: How to Get the Crispy Chicken Burger Recipe

This guide shares some troubleshooting steps to fix the “DX12 is not supported on your system” error in Tower of Fantasy. 

How to Fix DX12 is Not Supported on Your System Error in Tower of Fantasy

There are a few different ways using which you can fix the “DX12 is not supported on your system” error in Tower of Fantasy. The first and easiest option is to run the game with Windows 7 compatibility. 

Running Tower of Fantasy in Windows 7 Compatibility Mode

Image Credit – Hritwik

Right-click on the Tower of Fantasy desktop icon and select Properties. If you are on Windows 11, you first have to click “Show more options” and then “Properties.” 

Image Credit – Hritwik

Once in the Properties menu, navigate to the Compatibility tab and click on the radio button “Run this program in compatibility mode.” Then from the drop-down menu, select Windows 7 and click on ok. 

Now restart your PC and run Tower of Fantasy, and you should be able to play it without any issues. 

Update Tower of Fantasy Game Launcher And Do a Re-Login

Image Credit – Hritwik

Make sure your Tower of Fantasy game launcher is updated. Now we know that the error started after the new update. But there have been cases where the old launcher was still showing even after updating the launcher. 

Image Credit – Hritwik

That is why update and make sure you are getting the login screen. Enter your credentials and then update/play the game. 

Change Gamesettings.ini File

You can set the “m_enableDX12=False” to ensure the game uses DX11 to run Tower of Fantasy. To do it, follow the below steps:

  • Go to Local Disk C
  • Select the folder with your PC name
  • Find and open the AppData folder 
  • Click on Hotta > Saved > Config > WindowsNoEditor
  • Set “m_enableDX12=False” 
  • Save and exit 
  • Run Tower of Fantasy

That is it. The above troubleshooting steps should fix the “DX12 is not supported on your system” error in Tower of Fantasy.

Here are some other guides on Tower of Fantasy that might come in handy – 

Tower of Fantasy is a gacha-based MMORPG available on the Android, iOS, and PC platforms.

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Tower of Fantasy: How to Fix DX12 is Not Supported on Your System Error


    • Hey Eximus,

      Make sure you have the Tower of Fantasy folder opened up, not any other game. Also, open the two files that you mentioned using notepad and check if there’s any string that allows you to set the DX Version manually. Did the above two steps didn’t work? The compatibility one and launcher restart should have fixed the issue.


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