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Dragon Ball Z Kakarot

How to Fix DBZ: Kakarot PS5 Upgrade Not Working

The open-world action roleplaying game DBZ: Kakarot finally got a next-gen upgrade on consoles with 60 FPS, enhanced visuals, faster loading speed, and other features on January 13, 2023, with free upgrades available for owners of the original game. But, many players could not upgrade their PS4 version of DBZ: Kakarot as they got a download error on their PS5. Seeing that, we prepared a handy guide on how to fix DBZ: Kakarot PS5 upgrade not working issue. 

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How to Fix DBZ: Kakarot PS5 Upgrade Not Working

When writing this article, the issue with DBZ: Kakarot PS5 upgrade not working has been fixed from PlayStation’s end. 

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On the DBZ: Kakarot product page, players can find a second download button that lets them download a next-gen digital version of the game if they already own the original title. 

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DBZ: Kakarot’s next-gen upgrade issue was faced by many Xbox and PlayStation players. While Bandai Namco officially addressed the issue for the Xbox platform, they mentioned that the PS5 upgrades should work fine. 

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Even after that, the PlayStation community was divided into three groups, players who easily upgraded their OG DBZ: Kakarot, players who got an error while trying to upgrade with some players having the disc version of the game but a disc-less PS5. 

On that note, if you own a digital PS5 and have an old disc for DBZ: Kakarot, you can contact PlayStation Support and get the digital version added to your account. 

As for Xbox players, it seems the issue is not yet fixed, and Bandai Namco has not yet given any exact date on when the DBZ: Kakarot upgrade issue on Xbox Series X | S will get resolved. 

In any case, we will update the article if there is any new development. 

That concludes our guide on how to fix DBZ: Kakarot PS5 upgrade not working issue. 

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Image of Hritwik Raj
Hritwik Raj
Hritwik is a guides writer who has been writing about video games for almost a decade. He is a Computer Science graduate who has always been into gaming. Most of the time, you will find him covering News and Guides for various publications. And when he is not working, you will find him fighting with his friends about how good of a gamer he is. His favorite games include Fallout 76, Borderlands 2, Call of Duty, Apex Legends, Destiny 2, Souls series, Genshin Impact, and The Last of Us.