Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
How to Fix Black Screen Issue in Black Desert Online

How to Fix Black Screen Issue in Black Desert Online

In this guide, we will show you how to fix the black screen in Black Desert Online. Let’s start!

Recommended Videos

Black Desert Online Black Screen Fix

The appearance of a black screen after starting the game can be caused by two main reasons:

  1. The game hasn’t loaded yet.
  2. A system crash has occurred that prevents the game launcher from working correctly.

In the first case, everything is pretty clear. If you hear sounds from the main menu keys, then most likely the computer did not have time to load the game content. You should wait for some time before all the features of Black Desert will be available for use. Sometimes this time reaches 2-3 minutes. It all depends on the characteristics of your computer.

If you have waited quite a long time, and there is no result, then use the following methods to resolve the error.

RELATED: How to Hunt a Blue Whale in Black Desert Online

Fix Number One

Update your video card drivers.

Fix Number Two

  1. Install GameNet latest working version.
  2. If you have Win XP, then install Service Pack 3; if you have Win 7, then install Service Pack 1 or higher, as well as update KB3033929.

Method Number Three

  1. Find the directory where the game was installed (by default, this is a folder like \Games\BlackDesert).
  2. Click on it with the right mouse button and select “Properties” in the menu that opens.
  3. Uncheck the box next to “Read Only” and apply the new settings.
  4. Restore the client’s file system. To do this, go to GameNet, click on “Settings” and select the restore item on the left. Do not forget to specify the folder with the installed game.
Author