Being a multi-platform live service game, players often want to know how to cross-save in Genshin Impact as it allows them the flexibility to play the game and continue their progress across different platforms, from the comfort of their couch, to on the go. 

How To Cross-Save in Genshin Impact

You can cross-save in Genshin Impact by using the same HoYoverse account on every platform while linking it to the PSN, granted you plan to play it on PS4 or PS5. 

As a live-service title, your Genshin Impact progress gets saved in the cloud via the HoYoverse account. And since there is no such thing as only local save, you can log into your HoYoverse account to retrieve your Genshin Impact progress. 

The Genshin Impact cross-save works like a charm on PC and Mobile platforms. However, on the PlayStation, you may face issues if you link your PSN ID to a new HoYoverse account. 

Then, you must talk to the Genshin Impact support via email, [email protected], and request them to unlink the PSN account with the current HoYoverse account. 

Once the request is approved and your PSN account gets unlinked from the new HoYoverse account, you can link it with your main HoYoverse account, and it will retrieve the save game. Then you can play Genshin Impact from where you last left. 

How To Transfer Genshin Impact Save From PlayStation To Mobile Or PC

Transferring the Genshin Impact save from PlayStation to Mobile or PC platforms is a little confusing. But you can do it by using a new email account that is not linked to a HoYoverse account. 

Open Genshin Impact > Paimon’s Menu > Settings > User Center > Link Account (make sure to use the new Email Id). 

And that is it. That is how you cross-save in Genshin Impact. 

For more on Genshin Impact, check out our dedicated guides section. 

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How To Cross-Save in Genshin Impact – Guide


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