Rules of Survival is an amazing game for those looking for a mobile and free-to-play alternative to PlayerUnknown’s Battlegrounds. However, the newly launched iOS and Android game is facing some serious problems related to connectivity and lag. But we’re here to help!

In today’s article, we’re going to talk about all the things you can do to fix the Rules of Survival connection issues and the lag in the game so that you can actually experience the game fully and don’t get killed just because of high ping rates and poor internet connection.

Before everything else, it’s worth mentioning that the game has just been launched. Probably Netease Games – its creators – were not expecting such popularity and they didn’t have their servers ready for the load. This means that, as time goes by, the internet connection problems in Rules of Survival, including the lag, should be fixed as the developers add more server power.

But until then, we’re getting a stuttering experience that is sometimes fatal for our in-game character. But I’m here to help – so this is how to fix Rules of Survival internet problems and lag:

Choose the right server
When you log into the game, you get the chance to select your server. It’s pretty obvious that you should always go for the server in your area (Europe, US, Asia and so on).

However, it’s not always a must that choosing the server in your region will guarantee smooth gameplay and the lack of internet connection problems. Therefore, you should always try the other servers as well if things don’t go well on the one you’re playing: it could be just that everybody is there and the more people are on a server, the higher the load and potential lag issues.

Lower the quality
One very important feature that could have a major impact is choosing the correct graphics quality for your device. The general rule is this: the lower your visual settings, the better performance you will get in the game.

In order to change the quality of graphics to reduce lag, after joining a server, tap the settings button in the lower right corner. There, you should set the Quality to LOW and work your way up if you have no connection problems.

Play on WiFi, not Cellular
Rules of Survival requires a lot of bandwidth in order to work flawlessly and therefore it’s better to play it when you have a solid WiFi connection with strong signal. Cellular data, even if you have 4G, will still give you hiccups and poor performance, so only play the game when you have solid WiFi signal.

Turn off all unnecessary audio
Although it might be fun to hear nearby players or even chat with squad mates, this feature is draining your bandwidth even more. Therefore, you should disable both the microphone (which is disabled by default) and the option to hear your real life opponent or team mates talking by tapping the small icon to the right.

Rest assured that you only turn off the audio for hearing real people commenting, not the in-game sounds which are extremely useful.

Restart your device
Sometimes, a plain old restart does wonders for the game. If you are constantly getting laggy gameplay and connection issues when playing the game, go for a restart and re-launch the game immediately afterwards, before starting any other app in the background.

Upgrade your device
This is not the solution you want to hear, but it could make a huge difference. I first player Rules of Survial on an iPad Air 1 and, even with the lowest settings for the graphics, it stuttered and lagged and was unplayable in some cases.

Afterwards, I moved on an iPad Pro and things got a lot better and I enjoyed a smooth experience. Rules of Survival requires a ton of resources so if nothing else works, it might be the time to think about upgrading your device.

Hopefully, Netease Games will do everything they can to deliver an optimum performance on their end by upgrading their server power. Until then, feel free to try our recommended advice as this might solve your problem.

Are you still experiencing lag or connectivity issues in Rules of Survival? Or even better – did you manage to find other potential fixes for this annoying problem?

219 COMMENTS

  1. I play it an hour ago and when I open it again, bugs appeared. Im stuck at lobby and I can’t click the “Ranked” also the characters is not visible, Chats are stucked, Friend list at 0 which we can say it Hanged but the sounds keep on playing. (iPhone 5s, I also restarted the device, reconnect to WiFi and also joining other servers)

  2. The error in a foreign language is tell you that the servers are down and being updated. That will happen every so often, if anyone knows the mic fix please feel free to let me know

  3. If someone could help me I would appreciate it. Whenever I turn on the in game mic I lose all in game audio until I turn it off. It wouldn’t be so bad if I didn’t lag when I press the mute button. Pls help

  4. When i log into the game it says starting then, Checking Updates but it stuck on the checking updates i don’t know why? Please help me.

  5. Pls I need help why I can’t open the game, yesterday it’s fine I can play but now it won’t work, when I click the game only the NetEase Games background will appair in 1sec then back to home. Pls I need someone who knows how to fix it. I’m using iPad with iOS 11.2.

  6. I have a high enough iOS but it won’t even open the game. I’m using wifi and my phone has lots of storage free. I’ve been playing the game perfectly well but now I can’t even open it!!

  7. Yes,I exactly have the same problem.i don’t know why,but after that it closes when i open it,it says that “rules of survival keeps stopping”.
    Plz,plz,plz fix this.cuz i really love this game.

  8. I have a real irritating problem were i cant run as fast as other players… i play duo with friends and im running at a full sprimt while they are running while crouching and they still outrun me… pls help me.

  9. My problem is when patching it can’t run anymore, the pop up screen says the check the internet, then i open yt and it run faster at 480p why?

  10. 9 out of 10 times it crashes. doesnt save settings. have to reset every. single. time. i. play. THIS close to uninstall. total joke….players using cheats. cant aim for shit. other players can run faster and have aimbots. yeah. UNINSTALL UNTIL YALL CLEAN IT UP A BIT. good riddance.

  11. HELLO I KNOW HOW TO FIX THE CONNECTIVITY PROBLEM. FOLLOW THESE STEPS!
    1. Click on the app
    2. Go to the server selections and click a different server
    3. Press play, if it still says connectivity issues, delete the tab for the game and reopen it.
    4. Click back on the app
    5. It should say the server you clicked on in step number 2. So what you do now is go back into the server selection and go back to your main server.
    6. Press play and it’ll load up. Let me know if this helps, I figured out how to do it this way.

  12. Yaaaaaaaaaaaay. It is working now.i didn’t know what was the problem.i even checked if it had updates or not.it didn’t have.but i checked again today and it had an update.i did it and now its even working better.thank u so much :)

  13. English : Well, I’m trying to install Rules of Survival on the PC more when I’m going to click on the game to start, only the company logo appears and then close the game, if anyone finds a solution please call me.

  14. Hello, after the last update, I only start the game in the basic menu where you have only a picture and you click ENTER, then it only writes Enhancing network connection. Do anyone advise me about what?

  15. My problem is that it’s laggy but then once I get into the actual game it just shows a black screens but all the controls! Tell me on Snap chat if you figured it out my snap chat is: brutalbahr21

  16. Hi, iam from indonesian, forgive my bad english.
    when i download this game this is work, but when i click “play buttom” i found issue “emulator doesnt support” my phone is asus zenfone 6. Please help my problem. Thanks for you help

  17. I using iPad Air 2
    I open the games. On the games screen don’t have the ( account )
    Click play is nothing.
    Click server ,can select the server.
    I found my iPad Air 2 the games center no working.
    My iPad Air using iso 9.1.
    I don want to upgrade new version.
    Anyone can help me ?

  18. I can even open it… After it extracting extra file it automatically close.

    Help me please.

    I have 1.28 GB internal available
    5.08 gb SDcard available
    And 3gb ram.

  19. I can even open it… After it extracting extra file it automatically close.

    Help me please.

    I have 1.28 GB internal available
    5.08 gb SDcard available
    And 3gb ram.

    Send me solutions or advice at my email please.

    Thank you.

  20. i can lag in from PC… but the graphics messed up… literally cant play.. i cant see ground, house, door, vehicle.. everything.. did someone got issue like mine..?? how to fix..?? thanks

  21. Hi i am an android device player on rules of survival . I hve a problem about switching account . I want to play my old account back but then it say this question the game data on your current device is not bound . Switching account will result in loss of game data . Would you like to switch . The it said please click confirm . But i can t click it it din’t work how do u fix this prob

  22. I have iphone 4s, I cant log in on my pc because everytime i click or touch the “pc log in” to scan my pc’s qr code it automatically closes. please help

  23. Guys I think the game developer should remove the qr code scanning in PC in android there are many errors I can’t click in anything touch not works after game open
    Please help

  24. When i touch the pc log-in in my android phone to scan a code at my pc but when i touch it, the app is always crashing and then restarting again and again. Can you please help me?

  25. I have an iPhone 6s plus and mine count work unless I’m on data it wont even connect to the wifi at my house. Ive tried restarting my phone and everything but nothing works. help?

  26. Running game on Windows and everytime I enable the mic the game freezes…obviously meaning I am unable to talk to any team I may have. Also can’t even use the keyboard to type a message to my team while on the battlefield… any suggestions on how to fix?

  27. I can’t use the screen recording app I downloaded on my android over this game. I know it’s the game because it does not do it over any other app. What should I do to
    solve the problem?

  28. Hi i have a problem with the game its actually quite disturbing but everytime i press the play button it wont load anything it will just stay in the loading screen and nothing will happen what will i do

        • lo solucionaron? instalé la ultima versión del juego y al presionar ready empieza la cuenta regresiva, después se va a la pantalla donde empieza a cargar el server con la barra amarilla y en pantalla sale las instrucciones del juego… queda pegado ahí!!!! se despega e inicia el juego cuando ya voy en el avion y con pocos ocupantes, lo borre e instale varias veces y no se soluciona siendo qe antes me corría de maravilla ¿sera la actualizacion? ya que solo es a mi y no a mis contactos ( al quedarse pegado en esa barra amarilla yo escucho a mi team y ellos a mi… pero no avanza la barra de carga)

  29. my mic doesnt work, common this is common problem, no mic icon in menu still when in game i cant turn on my mic if i click letter T nor i hear sounds from my team. Anyone can help?

  30. After updating my iPhone 5s to 11.2.6., the game stopped working. The game worked prior to updating my device hours ago. When I open the game it verifies a patch and proceeds to download 0.0001/37.46mb. I’m then prompted by a pop up message stating “Please check your connection.! Tap confirm to continue or”. I tried pressing conintue multiple times. My game is up to date and I’ve also restarted my phone. I have very strong WiFi. I have the same issue if I use my cell data. Can someone please help me fix this issue? Thank you

  31. EVERYOBE that has the problem with network connection….read my above post from today’s date and then read the rest of this.

    I got the game to work. The network connection error where it’s at 0.0001/37.46mb downloaded; I got mine to download by pressing continue over and over and over until it downloaded SOME of the files little by little. It took over an hour I bet but I got it back running again. Patience works. iPhone 5s updated software and all. Trust me, someone else wrote this method in a post and people yelled at him but it WORKED for me. Just keep pressing continue each time the message box prompts you. Eventually you will see a % of the files downloaded.

  32. I can not open the rules of survival when it comes to updating and after a few days I’ve been pushing the rules of survival not to mention what I’m going to do?

  33. I used solid internet connection in Dubai but still cannot play good always got lagged and when I walk/run or jump it’s just like need a buffering to continue the game then I traveled far already but it will popped out me again to place where I was came from! What the hell is this???? I always re started my WiFi and my phone but still do nothing! I even tapped the settings to adjust to low and still nothing happen…but when I play another game like CLASH OF CLAN /CLASH OF ROYALE I play YouTube and all of these are working well! WtF??? I love this game but you need to fix your low servers!!! kill it players!

    • Dude same here. Dubai also. These past few weeks is okay but when i updated it then it starts coming back to the place i started before. Im using ipad 2017. Love this game though. Any help pls. Thank u

  34. I CANT OPEN MY PC ACCT. LAST DAY IT IS STUCK IN THE PICKING OF A SERVER ..AND NOTHING APPEARS IN THE DROP BOX. HOW CAN I PLAY WITHOUT HAVING A SERVER RIGHT?
    PLEASE RULES OF SURVIVAL HELP ME FIX MY ACCT. ign: DjCaloy30

  35. Can anyone help me? the problem is, my friends list always says “In Game or Busy” but hes not playing. The damn things i cant invite him Zzzzzzz

  36. Ma’am,Sir
    I already updated but when I’m click”play” all server are busy…
    i’ll try every hour day by day from March 15 until now but all server are same responds”Sevice busy try again later #3″

    Please respond…thank you

  37. PLS HELP! When my friend logged in his ROS using his Facebook in PC my character/account is the one that has been logged in.. im so confused we have no similar info in account :/ T_T …

  38. I just downloaded windows version . First time i opened the game and it wants a upgrade of 15 megabytes . But it stops after 2.50 megabytes of download even though i have a good internet connection . It shows that “Connection error!!!” . Please help me !!! real quick..

    Thanks

  39. does any of you have keyboard not working problems??? works for few matches but suddenly stops working and has to restart game and do the login with android ??

  40. I play rules of survival on my tablet and when i click on the app it shows the netease logo and then a black screen and it sends me to my home screen and i dont know what to do plz help

  41. can you help me?
    i’m using an iphone 6 ,probably ios. it doesn’t update anymore. it doesn’t load more than 0.0001mb something. i waited for about 5 hours as i fell asleep but still, no progression :( what to dooooo

  42. Mine keeps saying I need to download asset 1.10 and that there is not enough space, even if I move everything to my SD card, it does not work. This is my first time having this game. Is there anyway I can fix this or will it just not work with my device?

  43. Hey my keyboard is not working . Do something forr it . It is difficult to ask something from other country peoples which can’t understand my language.

  44. lo solucionaron? instalé la ultima versión del juego y al presionar ready empieza la cuenta regresiva, después se va a la pantalla donde empieza a cargar el server con la barra amarilla y en pantalla sale las instrucciones del juego… queda pegado ahí!!!! se despega e inicia el juego cuando ya voy en el avion y con pocos ocupantes, lo borre e instale varias veces y no se soluciona siendo qe antes me corría de maravilla ¿sera la actualizacion? ya que solo es a mi y no a mis contactos ( al quedarse pegado en esa barra amarilla yo escucho a mi team y ellos a mi… pero no avanza la barra de carga)

  45. I can log into other sever but not north-America it says like failed to connect to network or something ans check your connectivity or something

  46. Can someone pls help me.. When I open the game it keeps on extracting files and completing it in a mere second and then shows the NetEase logo then automatically goes back to my home screen and when I open it again the same shit happens..

    Pls contact my email if you know the answer I really wanna play the mobile version with my friends.

  47. Can someone pls help me.. When I open the game it keeps on extracting files and completing it in a mere second and then shows the NetEase logo then automatically goes back to my home screen and when I open it again the same thing happens..

  48. Why can’t I download ROS in my phone? My phone is Mi A1. It says, “ROS can’t be downloaded. Try again, and if problem continues, get help troubleshooting. (Error code: 495)

  49. error occurred when checking server list. please check internet connection….

    my solution is opening a VPN. mine is psiphon3… it connects when vpn is online…

    hope there is a better solution though….

  50. my game goes to lobby fine and if i try match for fearless game will automatically close and if i try logging in again goes back to home screen, ghilie map would start but also crash midway game
    using iphone 6

  51. Game keep kicking me out of battles again and again even if I’m in fights that’s so annoying I tryed detail repair and reinstalled the game but nothing happened still kicking me out and my internet very good and I’ve enough space on my phone!!!

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