Despite its coolness and popularity, sometimes there are moments when the Roblox platform can do something unpleasant for the player. It has long been known that sometimes users are faced with a problem associated with donations.
For those who don’t know, messages of affected users often appear around the Internet. They say that purchases for robux were removed from the list of available items in the account. And they didn’t get Robux back.
Is There a Chance to Get Robux Back?
Alas, the magic button for canceling a transaction cannot be found on the platform, and the official policy of Roblox emphasizes that a return is impossible.
The official policy of the site is strict thing, but in practice, not everything is so hopeless. For example, on Twitter, the Roblox community has repeatedly seen messages from players claiming that the money was returned for items that were previously removed or unusable.
At the same time, these guys did not receive any notifications about the return. Perhaps they encountered some kind of bug in the system, which decided to automatically drop the spent robux.
Other users say they were able to get feedback from Roblox tech support telling them they would have to wait for a refund. What happened to such accounts further is unknown.
How to Prevent This Problem
To avoid the sudden removal of robux, the “Try It” function, available for every paid item on the platform, will help. Take advantage of this feature and use the item for the longest possible trial period. If during the test your virtual things did not disappear anywhere, then they will remain after you buy them.