Error 14 in iTunes, according to many, cannot be fixed. It is indeed related to an Apple flaw to some extent and can be difficult to solve. All since the iPhone loses its ability to start, it freezes at one of the stages of turning on, updating, and restoring. Many in this situation take the smartphone to a service center, but first, it’s still worth trying a few working solutions. The likelihood that they will help you is above average.
The error can appear in two ways: a message when trying to update and freezing on the screen with the Apple logo. The error text looks like this:
Failed to restore [device name]. An unknown error has occurred (14).
How to Fix Error 14 on iPhone?
The best solution, of course, if you don’t have access to Cellebrite (an iPhone hacking tool) is to restore the firmware file.
Instructions are below:
- Download the IPSW file (firmware) with the same version of iOS that is installed on your smartphone. For example, this can be done on the IPSW.me website.
- Open iTunes and connect the locked iPhone to the computer. It should have been previously connected to this computer, and the PC itself should have been added to the list of trusted devices.
- When a message appears suggesting “Update” and “Recovery”, hold down the Shift key on Windows or Option on a Mac, then click on the “Update” button.
- A window should appear with the option to specify the IPSW you downloaded. Specify the path to it.
- Wait for the update to complete and your phone should start to boot.
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You should also check that your USB cable is in good condition. There are times when it has damage or poor contact, which is why an error code 14 appears on iPhones.
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iPhone (iTunes) Error 14 Fix Guide