Oftentimes we’d think error codes are only found in games, but that’s not the case at all because even consoles can develop error codes of their own in the long run. A lot of Xbox users have reported the error 8015000a code which occurs when attempting to log in Xbox Live.
And if you try to play online multiplayer, you’re likely to get an error message that says “the license is missing, corrupted, expired, or does not belong to the Gamertag”. You can also get the popular error code that says “Sorry, the Xbox Live profile cannot be downloaded right now. Try again later”. So here’s how to fix Xbox 8015000a.
How To Fix Xbox Error 8015000a
Check for Updates
One of the first things to do is to check for updates using your Xbox controller. To do this, press the large X button on your controller and go to Settings, then System Options, and select Network Settings. Now select Test Xbox Live Connection to check for an update. If there’s an available update, select Yes to update.
Clear Your Cache Data
To do this, press the Xbox button on your controller, head to the Settings menu, and locate storage device. Now you need to clear the data by pressing the Y button to access Device Options. Once you’re in the Device Options menu, select System Cache and press OK to confirm.
Check the Xbox Live Service Status
If you’re getting the error code after updating your game content, then you should check the Xbox Live Service Status to confirm that your Xbox console is indeed connected to the Xbox Live Service.
Lastly, be sure to check that the license is up-to-date. Following the above troubleshooting tips should help you get rid of the Xbox Error 8015000a and let you access the online multiplayer.