How to Fix PS5 Error WS-116520-5

We share details on how you can fix PS5 Error WS-116520-5.

The WS-116520-5 is one of the many errors players encounter while downloading or streaming any game on their PS5. It stops players from performing the said actions; therefore, to continue, players must know how to fix PS5 Error WS-116520-5.

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How to Fix PS5 Error WS-116520-5

The WS-116520-5 is an error related to the PSN server, and as said earlier, it occurs when the server is busy or down. So, to fix the WS-116520-5 error on your PS5, you should check the PSN network server status. If it is down or under maintenance, wait for some time. 

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If the PSN servers are fine and there’s no scheduled maintenance, the cause of PS5 error WS-116520-5 is busy servers or overload issues. That is, more players are trying to download the same thing. 

In that case, to resolve the WS-116520-5 error on your PS5, use the PlayStation app on your mobile device to add the game you are trying to download to your library and then initiate the download. 

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Or, you can start the download process from your PlayStation mobile app while keeping your system on and connected to an active internet connection. 

That aside, you can also open your PS5 and then navigate to Settings > Users and Accounts > Other > Restore Licenses to fix the PS5 error WS-116520-5. 

A soft reset would also help you get rid of the PS5 error WS-116520-5. You can perform that by turning off your PS5, removing the plug for a few seconds, and then starting the system.

And if none of these steps work, try to download the game or stream something at off hours and see if you are still getting the same error. If yes, then report it to PlayStation support. 

That is it. That concludes our guide on how to fix PS5 Error WS-116520-5.

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Author
Hritwik Raj
Hritwik is a guides writer who has been writing about video games for almost a decade. He is a Computer Science graduate who has always been into gaming. Most of the time, you will find him covering News and Guides for various publications. And when he is not working, you will find him fighting with his friends about how good of a gamer he is. His favorite games include Fallout 76, Borderlands 2, Call of Duty, Apex Legends, Destiny 2, Souls series, Genshin Impact, and The Last of Us.

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