Live service massive multiplayer games like Diablo Immortal that heavily rely on servers and internet connection are always prone to connection-related issues that occur mainly due to planned maintenance, server overload, uncertain crash, or other similar things. When the game servers are down, players cannot get into Diablo Immortal to play it. Instead, they get network-related errors. 

Related | Is Diablo Immortal Cross-Platform? – Answered

In the wake of that, we have many players who want to know how they can fix connection-related issues in Diablo Immortal.

How to Fix Diablo Immortal Unable to Connect Error?

As per Blizzard Entertainment, you can fix connection errors in Diablo Immortal by performing these checks:

  • Make sure the app is up to date
  • Try swapping from wireless to your network data connection, or vice versa
  • Restart your device and try again
  • Ensure that your device meets the minimum requirements to run Diablo Immortal.
  • If you are on an Android device, access your app storage in device settings and clear the Diablo Immortal app cache/data
  • If the problem persists, uninstall and reinstall the game

The above methods are basic troubleshooting steps that not only work for Diablo Immortal but also other mobile games. Sometimes, you will find the above steps not working. If that is the case, please check the server status of Diablo Immortal using the below listed methods:

Check Blizzard Support and Official Twitter Handle

The Blizzard Customer Support and Diablo Immortal’s official Twitter handle are two of the best ways to check the game’s server status or learn if there is any planned server maintenance coming to Diablo Immortal or not. 

Check Diablo Immortal Section on Blizzards Official Website

Blizzard Entertainment’s official website has a separate section for all their games, including Diablo Immortal. You can visit the said section and check the News tab to learn the known issues, their possible fixes, and other similar things. 

It also includes news on upcoming server maintenance. And unexpected server crashes. For details on Diablo Immortal Server Status, check out our guide. 

That’s it. You can use the above methods to fix the connection error in Diablo Immortal or to learn whether the game servers are up or are undergoing maintenance. 

Diablo Immortal is a massively multiplayer roleplaying game currently available on the Android, iOS, and PC platforms. 

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How to Fix Diablo Immortal Unable to Connect Error?


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