How to fix “cannot connect to store” error in Dead by Daylight

dead by daylight mobile feature image

Dead By Daylight players have reported a ‘Cannot Connect to the Store’ error when logging in. This error has come up a few times over the past few years with gamers on Steam, Xbox, or Playstation baffled by the sudden issue. Some report the problem occurs after purchasing a DLC (downloadable content) such as a new character or cosmetic, or after a large update such as a new chapter. For others, however, it seems to just seemed to randomly happen.

How to Fix the ‘Cannot Connect To Store’ Issue

When facing an issue like this the first things to try are the following:

  • Fully quit and then reboot the game
  • Restart your PC/Console as normal
  • Do a hard reboot on your console
  • Check for any server issues at the Down Detector website
dead by daylight canot connect to store issue
Dead By Daylight’s ‘Cannot Connect To Store’ Issue (via BHVR)

Unfortunately the problem is usually with the Behaviour Interactive servers and players will just have to wait for the devs to solve the issues at their end. Most Dead By Daylight players know already that the popular horror game can suffer with bugs and technical issues, especially after a recent large update or new chapter.

The key with most Dead By Daylight bugs or server problems is patience. Players must give it some time for the developers to fix the issue and keep an eye on their social media or on the Dead By Daylight forums. The DBD forums are also a great place to check if anyone else is having the same problem as you- it is always good to know you are not the only one and that the problem is not with your own account or gaming platform.

Visit the Dead By Daylight forums here and follow Behaviour Interactive’s Dead By Daylight Twitter page here.

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How to fix “cannot connect to store” error in Dead by Daylight


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