Rules of Survival is an amazing game for those looking for a mobile and free-to-play alternative to PlayerUnknown’s Battlegrounds. However, the newly launched iOS and Android game is facing some serious problems related to connectivity and lag. But we’re here to help!
In today’s article, we’re going to talk about all the things you can do to fix the Rules of Survival connection issues and the lag in the game so that you can actually experience the game fully and don’t get killed just because of high ping rates and poor internet connection.
Before everything else, it’s worth mentioning that the game has just been launched. Probably Netease Games – its creators – were not expecting such popularity and they didn’t have their servers ready for the load. This means that, as time goes by, the internet connection problems in Rules of Survival, including the lag, should be fixed as the developers add more server power.
But until then, we’re getting a stuttering experience that is sometimes fatal for our in-game character. But I’m here to help – so this is how to fix Rules of Survival internet problems and lag:
Choose the right server
When you log into the game, you get the chance to select your server. It’s pretty obvious that you should always go for the server in your area (Europe, US, Asia and so on).
However, it’s not always a must that choosing the server in your region will guarantee smooth gameplay and the lack of internet connection problems. Therefore, you should always try the other servers as well if things don’t go well on the one you’re playing: it could be just that everybody is there and the more people are on a server, the higher the load and potential lag issues.
Lower the quality
One very important feature that could have a major impact is choosing the correct graphics quality for your device. The general rule is this: the lower your visual settings, the better performance you will get in the game.
In order to change the quality of graphics to reduce lag, after joining a server, tap the settings button in the lower right corner. There, you should set the Quality to LOW and work your way up if you have no connection problems.
Play on WiFi, not Cellular
Rules of Survival requires a lot of bandwidth in order to work flawlessly and therefore it’s better to play it when you have a solid WiFi connection with strong signal. Cellular data, even if you have 4G, will still give you hiccups and poor performance, so only play the game when you have solid WiFi signal.
Turn off all unnecessary audio
Although it might be fun to hear nearby players or even chat with squad mates, this feature is draining your bandwidth even more. Therefore, you should disable both the microphone (which is disabled by default) and the option to hear your real life opponent or team mates talking by tapping the small icon to the right.
Rest assured that you only turn off the audio for hearing real people commenting, not the in-game sounds which are extremely useful.
Restart your device
Sometimes, a plain old restart does wonders for the game. If you are constantly getting laggy gameplay and connection issues when playing the game, go for a restart and re-launch the game immediately afterwards, before starting any other app in the background.
Upgrade your device
This is not the solution you want to hear, but it could make a huge difference. I first player Rules of Survial on an iPad Air 1 and, even with the lowest settings for the graphics, it stuttered and lagged and was unplayable in some cases.
Afterwards, I moved on an iPad Pro and things got a lot better and I enjoyed a smooth experience. Rules of Survival requires a ton of resources so if nothing else works, it might be the time to think about upgrading your device.
Hopefully, Netease Games will do everything they can to deliver an optimum performance on their end by upgrading their server power. Until then, feel free to try our recommended advice as this might solve your problem.
Are you still experiencing lag or connectivity issues in Rules of Survival? Or even better – did you manage to find other potential fixes for this annoying problem?
I cant even go in the game…. it kept saying connection error when i am on the download part….please help
If u have figured it out by now plz tell me what u did because mine does the same thing
Did you fix the problem? If yes please tell me how
Im in the same problem, i thought it was my phone but I see you guys have same problem
I have the same problem :/
I’m having the same problem. Has anyone figured it out?
still no solution?
try closing the app and opening it again.
is this game compatible with iphone 4s??
Me to dose any one know how to fix it
Same problem when I get into the game I press ‘PLAY’ and then it says can’t connect check your local network
HELLO I KNOW HOW TO FIX THE CONNECTIVITY PROBLEM. FOLLOW THESE STEPS!
1. Click on the app
2. Go to the server selections and click a different server
3. Press play, if it still says connectivity issues, delete the tab for the game and reopen it.
4. Click back on the app
5. It should say the server you clicked on in step number 2. So what you do now is go back into the server selection and go back to your main server.
6. Press play and it’ll load up. Let me know if this helps, I figured out how to do it this way.
im stuck at the 16 mb patch after installing bro i still cant login to the game its always said connection failure
Why I can’t open the game every time I open it say network error(19) even my connection is fast I’m using data please help me fix this
yes me too it says that network error (15)
Me too always shown network error
Hey bro, why does my ros doesnt work in my phone after i uninstalled it?
how do i fix it when it says enter game
just touch ok instead of cancel and it will continue
Network error (19)
Mine too.How do I fix it?
I’m not sure if this will work for the rest of you, but when I encountered Network Error 19, I went to the play store and manually updated and it worked.
I know how to fix this go go play store download turbo vpn open it then select a different server like singapore if u live in usa then select india or singapore then tap connect it will connect open the game it will download
sameeee :(
I had network error 19 too
Me too
the game just automatcally logs me out randomly
why i cant chat in team party,dunno why,msg me ur comment,joeffrey artz malucay. . .
Same here
I am also,stuck on the starting loading and keeps on says connection error
same
Mine acts like im logging in and then doesnt. I keep pressing play but nothing happens
that’s my problem too can some one help us about this issue
I’m pressing play and also nothing happens why does that happen?
same problem here.. anyone can help us?
Did u find the solution
So much lag I can’t stand it please help me
Hey. My mic is not working even tho its on at all settings
Any solution? Ever since the update my mic doesn’t work. It tells me to enable system audio which is turned on
On iPad go to settings and scroll down to ROS and make sure the microphone button is on..
First you’ve gotta make sure your “mic” in game is selected and on. It helps if you have a mic puggled into your phone or have headphones with a built in mic.
Why is my mic isn’t working?
My mics not working also…
Me too bro
mine too
I got a matchmaking issues.. Keep searching a game and I cannot clic on the “X” to cancel it.
Help me :)
I’m also unable to play I’m stuck in loading please help me please.
me to . help us
Always force close and mic isn’t working
I play it an hour ago and when I open it again, bugs appeared. Im stuck at lobby and I can’t click the “Ranked” also the characters is not visible, Chats are stucked, Friend list at 0 which we can say it Hanged but the sounds keep on playing. (iPhone 5s, I also restarted the device, reconnect to WiFi and also joining other servers)
Mine says something in Chinese or Japanese but it won’t let me log in/play please help
Thats happing with me to help
ME too please someone help us i have a iPhone 6 but it doesnt work
Whenever I try to log in , a warning in Chinese pops up. What’s up with that?
(I can’t log in after that)
Mee to
why is this game keep crashing on my iphone 4s?? pls help meeee
I’m also getting the Chinese error when I go to play :@
It works now
The error in a foreign language is tell you that the servers are down and being updated. That will happen every so often, if anyone knows the mic fix please feel free to let me know
Mine doesn’t not respond to my clicks ,attempted pressing the buttons but doesn’t work on my android 7.0
Me too, can someone help us?
If someone could help me I would appreciate it. Whenever I turn on the in game mic I lose all in game audio until I turn it off. It wouldn’t be so bad if I didn’t lag when I press the mute button. Pls help
Also I am playing on an iPhone 5s
When i log into the game it says starting then, Checking Updates but it stuck on the checking updates i don’t know why? Please help me.
Pls I need help why I can’t open the game, yesterday it’s fine I can play but now it won’t work, when I click the game only the NetEase Games background will appair in 1sec then back to home. Pls I need someone who knows how to fix it. I’m using iPad with iOS 11.2.
Oh yeah that’s exactly the same problem as me mate. Maybe it’s just a bug. They will probably fix over the next few days
No bro,i just installed it today,same problem occur
Im using ipad air 2. My android is ok,but not ipad
I keep having the same problem, like it’s always extracting and automatically closing itself…
I have a high enough iOS but it won’t even open the game. I’m using wifi and my phone has lots of storage free. I’ve been playing the game perfectly well but now I can’t even open it!!
My ROS is working now, I update the latest iOS on my iPad.
Yes,I exactly have the same problem.i don’t know why,but after that it closes when i open it,it says that “rules of survival keeps stopping”.
Plz,plz,plz fix this.cuz i really love this game.
And also the game was working just 2 days ago,just like bryce.but now it does not.
My phone is note5 btw. Android.
I have a real irritating problem were i cant run as fast as other players… i play duo with friends and im running at a full sprimt while they are running while crouching and they still outrun me… pls help me.
i have a samsung galaxy j5 prime btw
Switch your weapons If you feel yourself not running fully.
My problem is when patching it can’t run anymore, the pop up screen says the check the internet, then i open yt and it run faster at 480p why?
Suddenly no sound on iPhone 7. But it still working on my iPhone X
9 out of 10 times it crashes. doesnt save settings. have to reset every. single. time. i. play. THIS close to uninstall. total joke….players using cheats. cant aim for shit. other players can run faster and have aimbots. yeah. UNINSTALL UNTIL YALL CLEAN IT UP A BIT. good riddance.
HELLO I KNOW HOW TO FIX THE CONNECTIVITY PROBLEM. FOLLOW THESE STEPS!
1. Click on the app
2. Go to the server selections and click a different server
3. Press play, if it still says connectivity issues, delete the tab for the game and reopen it.
4. Click back on the app
5. It should say the server you clicked on in step number 2. So what you do now is go back into the server selection and go back to your main server.
6. Press play and it’ll load up. Let me know if this helps, I figured out how to do it this way.
Yaaaaaaaaaaaay. It is working now.i didn’t know what was the problem.i even checked if it had updates or not.it didn’t have.but i checked again today and it had an update.i did it and now its even working better.thank u so much :)
HI I THE DOWNLOAD DIDNT WORK IT JUST THE LAUNCHER WITH FINGER PRINT WHAT IM GONNA SUPPOSED TO DO?
English : Well, I’m trying to install Rules of Survival on the PC more when I’m going to click on the game to start, only the company logo appears and then close the game, if anyone finds a solution please call me.
I keep having the same problem… Pls tell me somebody already contacted you if that happen pls also contact me
Stuck on 0.0001 / 88.36 MB downloaded, i installed on PC.
It’s happen after installing and before play button displayed.
same problem here, help pleaseeee
Play on my device it is slow how to solve it ?
Rules of survival keeps stopping then it closes the app
Same problem. please help. anyone
Hello, after the last update, I only start the game in the basic menu where you have only a picture and you click ENTER, then it only writes Enhancing network connection. Do anyone advise me about what?
My game makes me jump in slow motion and crouch in slow mo
My problem is that it’s laggy but then once I get into the actual game it just shows a black screens but all the controls! Tell me on Snap chat if you figured it out my snap chat is: brutalbahr21
It won’t let me put my name in, it keeps telling me it is invalid or a ‘nickname’?!
I cant run fast…. Even i have energy drink its so slow but the other players run very fast
Mic problem. Every game. I cant use my mic even if its turned on
My sound isnt workimg and my game is so laggy and it kicks me out
same here. i also have no sound in game. any solutions?
i cant play this game when i open the game the icon just showed up and nothing happens and it crashes pls help
Hi, iam from indonesian, forgive my bad english.
when i download this game this is work, but when i click “play buttom” i found issue “emulator doesnt support” my phone is asus zenfone 6. Please help my problem. Thanks for you help
It completely extracts and automatically Off the game…. I cant play… Help
Same for me
Yup
I also have the same problem
Did u find the solution
If anyone finds a solution for this problem pls tell meee
I using iPad Air 2
I open the games. On the games screen don’t have the ( account )
Click play is nothing.
Click server ,can select the server.
I found my iPad Air 2 the games center no working.
My iPad Air using iso 9.1.
I don want to upgrade new version.
Anyone can help me ?
Same problem
my game do not have sound on my pc. but if i play music on my pc it works perfectly. can someone help me out
I can even open it… After it extracting extra file it automatically close.
Help me please.
I have 1.28 GB internal available
5.08 gb SDcard available
And 3gb ram.
I can even open it… After it extracting extra file it automatically close.
Help me please.
I have 1.28 GB internal available
5.08 gb SDcard available
And 3gb ram.
Send me solutions or advice at my email please.
Thank you.
Same problem
If anyone is willing to help on this ptoblem.. Plsss heelllppp
Device Initialization failed when clicking the play button in PC
i can lag in from PC… but the graphics messed up… literally cant play.. i cant see ground, house, door, vehicle.. everything.. did someone got issue like mine..?? how to fix..?? thanks
Hi i am an android device player on rules of survival . I hve a problem about switching account . I want to play my old account back but then it say this question the game data on your current device is not bound . Switching account will result in loss of game data . Would you like to switch . The it said please click confirm . But i can t click it it din’t work how do u fix this prob
i cant open the client it says that int() problem
I have iphone 4s, I cant log in on my pc because everytime i click or touch the “pc log in” to scan my pc’s qr code it automatically closes. please help
Guys I think the game developer should remove the qr code scanning in PC in android there are many errors I can’t click in anything touch not works after game open
Please help
Did u find the solution
I cant even download e game app
It lets me open game but when I click play once it gets to the game it kicks me out hot to fix plz help
Happens to me alot now, it sucks
When I click on game it says downloading 0/100 and in 1 sec it says network error (19) what I do :( on android
When i touch the pc log-in in my android phone to scan a code at my pc but when i touch it, the app is always crashing and then restarting again and again. Can you please help me?
anyone help me for my apps?? my game after finish the game auto closed the windows.. whats wrong with this problem ? any help for me??? ty
Network error(19)
Deleted game and can’t get back in account how would I do that
I have an iPhone 6s plus and mine count work unless I’m on data it wont even connect to the wifi at my house. Ive tried restarting my phone and everything but nothing works. help?
Running game on Windows and everytime I enable the mic the game freezes…obviously meaning I am unable to talk to any team I may have. Also can’t even use the keyboard to type a message to my team while on the battlefield… any suggestions on how to fix?
Network error (19)
cant even download it help!!!!!!
please help i cant play my ros its said mus restart the game
cant fking loggin white screen………
i cant play ros it said must restart the game tap ok to confirm
when i click ok it will repeat to must restart the game tap ok to confirm and its only repeating
Same…I’m waiting to much time but always same responds…:(
I can’t use the screen recording app I downloaded on my android over this game. I know it’s the game because it does not do it over any other app. What should I do to
solve the problem?
i keep geting a black screen while playing the game on my phone anyone else having this problem
Same here, black screen while playing then it crashes
My game stops when I get to retrieving patches. It says check you internet connection. Don’t know what to do.
Mine says invalid name every time
Mine says invalid name every time
Mine says invalid characters used?? What’s up with that?
enable cookies something like that if i go to settings and enable or disable the cookies still not working help me plss TY
same as mine. Did you figured out solution?
i cannot enter my facebook account in rules of survival in computer
i klik play on ROS pc and nothing response, always like that when i klik play again, what happen with that?
Hi i have a problem with the game its actually quite disturbing but everytime i press the play button it wont load anything it will just stay in the loading screen and nothing will happen what will i do
Did you get it working? Cause I’m facing the same problem.
hey did it work i m facing this problem too
lo solucionaron? instalé la ultima versión del juego y al presionar ready empieza la cuenta regresiva, después se va a la pantalla donde empieza a cargar el server con la barra amarilla y en pantalla sale las instrucciones del juego… queda pegado ahí!!!! se despega e inicia el juego cuando ya voy en el avion y con pocos ocupantes, lo borre e instale varias veces y no se soluciona siendo qe antes me corría de maravilla ¿sera la actualizacion? ya que solo es a mi y no a mis contactos ( al quedarse pegado en esa barra amarilla yo escucho a mi team y ellos a mi… pero no avanza la barra de carga)
My mic doesn’t work why? Sometimes i can hear the sound but sometimes i can’t hear anything. This is because ios 10?
How fix Download failed,ur external storage is full…??? My external(sd carf) has 3 gb space.. plsa help me
my mic doesnt work, common this is common problem, no mic icon in menu still when in game i cant turn on my mic if i click letter T nor i hear sounds from my team. Anyone can help?
I have no sound???
same here. i also have no sound in game. any solutions?
I can play dota 2 but in this game i’m lagging. :( HELPPPP!
Isn’t letting me In the game, says it’s updating then it says connection error, I’ve deleted to game and downloaded it again, pls help
Read my two posts I fixed my issue
After updating my iPhone 5s to 11.2.6., the game stopped working. The game worked prior to updating my device hours ago. When I open the game it verifies a patch and proceeds to download 0.0001/37.46mb. I’m then prompted by a pop up message stating “Please check your connection.! Tap confirm to continue or”. I tried pressing conintue multiple times. My game is up to date and I’ve also restarted my phone. I have very strong WiFi. I have the same issue if I use my cell data. Can someone please help me fix this issue? Thank you
I have an iphone x and this fkn game doesnt wanna work!! It says connection error, last night i was playing it and now it doesn’t wanna work,
EVERYOBE that has the problem with network connection….read my above post from today’s date and then read the rest of this.
I got the game to work. The network connection error where it’s at 0.0001/37.46mb downloaded; I got mine to download by pressing continue over and over and over until it downloaded SOME of the files little by little. It took over an hour I bet but I got it back running again. Patience works. iPhone 5s updated software and all. Trust me, someone else wrote this method in a post and people yelled at him but it WORKED for me. Just keep pressing continue each time the message box prompts you. Eventually you will see a % of the files downloaded.
I can not open the rules of survival when it comes to updating and after a few days I’ve been pushing the rules of survival not to mention what I’m going to do?
I can’t open the app and it said download after that it said network error
I used solid internet connection in Dubai but still cannot play good always got lagged and when I walk/run or jump it’s just like need a buffering to continue the game then I traveled far already but it will popped out me again to place where I was came from! What the hell is this???? I always re started my WiFi and my phone but still do nothing! I even tapped the settings to adjust to low and still nothing happen…but when I play another game like CLASH OF CLAN /CLASH OF ROYALE I play YouTube and all of these are working well! WtF??? I love this game but you need to fix your low servers!!! kill it players!
Dude same here. Dubai also. These past few weeks is okay but when i updated it then it starts coming back to the place i started before. Im using ipad 2017. Love this game though. Any help pls. Thank u
I CANT OPEN MY PC ACCT. LAST DAY IT IS STUCK IN THE PICKING OF A SERVER ..AND NOTHING APPEARS IN THE DROP BOX. HOW CAN I PLAY WITHOUT HAVING A SERVER RIGHT?
PLEASE RULES OF SURVIVAL HELP ME FIX MY ACCT. ign: DjCaloy30
Guys how can i fix the service busy
I’m entering my REAL NAME and it says that I’m using my nickname!!!!!!!????!!!!!????
Nice One
I can’t belive it thinks that.
Can anyone help me? the problem is, my friends list always says “In Game or Busy” but hes not playing. The damn things i cant invite him Zzzzzzz
I can play it in samsung galaxy j1 mini ?
i..can.t…go…in..,game…it…tell…aceess…of…822mb…please…clear..or..insert…another…sdcard…?
Same too
Remove Some Games !
Ma’am,Sir
I already updated but when I’m click”play” all server are busy…
i’ll try every hour day by day from March 15 until now but all server are same responds”Sevice busy try again later #3″
Please respond…thank you
Same
I can’t join with my squad. They can’t see my account. Whwn they click add I can’t receive any notification
my phone is Samsung J7 Prime then why every time i played ROS it is always lag. even though i have an a strong network
Ever since the update the game won’t let me in and every time I try to join I keep going to my home screen how to fix this??
PLS HELP! When my friend logged in his ROS using his Facebook in PC my character/account is the one that has been logged in.. im so confused we have no similar info in account :/ T_T …
I just downloaded windows version . First time i opened the game and it wants a upgrade of 15 megabytes . But it stops after 2.50 megabytes of download even though i have a good internet connection . It shows that “Connection error!!!” . Please help me !!! real quick..
Thanks
does any of you have keyboard not working problems??? works for few matches but suddenly stops working and has to restart game and do the login with android ??
I play rules of survival on my tablet and when i click on the app it shows the netease logo and then a black screen and it sends me to my home screen and i dont know what to do plz help
It is possible to play ROS with iphone 6 ios 8.4 i dont want to update my ios 8 to 11.
can you help me?
i’m using an iphone 6 ,probably ios. it doesn’t update anymore. it doesn’t load more than 0.0001mb something. i waited for about 5 hours as i fell asleep but still, no progression :( what to dooooo
can you help me?
because my rules of survival game has no server
how to fix that
pls respect me
My game is hanging in squad game but no problems during solo games…plz suggest the solution for this.
my ROS won’t open. please help. it would just show the ros logo then it would stop… please help
my ROS won’t continue as i log in..even when im on the game,it always stop & return to deskstop.can somebody help me plsssss
hi
i update the game 2 day ago i think but when i join sever beetwin 5 to 10 seconds game closed with out error (closed in all sever )
Mine keeps saying I need to download asset 1.10 and that there is not enough space, even if I move everything to my SD card, it does not work. This is my first time having this game. Is there anyway I can fix this or will it just not work with my device?
extracting files… then i can t press at any icons ( play,select server…)
Why not playing the rules of survival in my ipad mini.what is the solution….?
Hey my keyboard is not working . Do something forr it . It is difficult to ask something from other country peoples which can’t understand my language.
Please Fix Everytime i open ros it updates i play everyday! Why??!??, it updates like weekly!
lo solucionaron? instalé la ultima versión del juego y al presionar ready empieza la cuenta regresiva, después se va a la pantalla donde empieza a cargar el server con la barra amarilla y en pantalla sale las instrucciones del juego… queda pegado ahí!!!! se despega e inicia el juego cuando ya voy en el avion y con pocos ocupantes, lo borre e instale varias veces y no se soluciona siendo qe antes me corría de maravilla ¿sera la actualizacion? ya que solo es a mi y no a mis contactos ( al quedarse pegado en esa barra amarilla yo escucho a mi team y ellos a mi… pero no avanza la barra de carga)
I can log into other sever but not north-America it says like failed to connect to network or something ans check your connectivity or something
Mine is showing up errer 15
After logging in game my mouse stuck in between the screen and showing too many glitches at the same time
Why my ros it’s say rules of survival isn’t responding like that how to fix my mobile rules of survival
How to get rid of first person view…..this mode is always ON and also its option is dissapered….what i do….
Can someone pls help me.. When I open the game it keeps on extracting files and completing it in a mere second and then shows the NetEase logo then automatically goes back to my home screen and when I open it again the same shit happens..
Pls contact my email if you know the answer I really wanna play the mobile version with my friends.
Can someone pls help me.. When I open the game it keeps on extracting files and completing it in a mere second and then shows the NetEase logo then automatically goes back to my home screen and when I open it again the same thing happens..
me too
Why can’t I download ROS in my phone? My phone is Mi A1. It says, “ROS can’t be downloaded. Try again, and if problem continues, get help troubleshooting. (Error code: 495)
error occurred when checking server list. please check internet connection….
my solution is opening a VPN. mine is psiphon3… it connects when vpn is online…
hope there is a better solution though….
my game goes to lobby fine and if i try match for fearless game will automatically close and if i try logging in again goes back to home screen, ghilie map would start but also crash midway game
using iphone 6
Can anyone know how to fix “failed to retrieve patches” plss.
im having the same problem :(
help pls!
Please help me fix ” retrieving patch list” keeps repeating every time i launch ros.
Failed to retrive patches when verifying at 0.47%. im installing ros for windows 10 64-bit
when i got inside the game and i start the match after that then i start playing start kinking me out of the game
plz help me
Same problem
my aplication of ros didnt work when i click my ros it open the logo then exit automaticaly how can i fix it
Game keep kicking me out of battles again and again even if I’m in fights that’s so annoying I tryed detail repair and reinstalled the game but nothing happened still kicking me out and my internet very good and I’ve enough space on my phone!!!
playing asia
We are looking for solution to your bugs, but it seems your pointing out the tips not resolving the bugs that is going on rightnow
how to fix ros when i playing ros my ros has been shutdown